Cancellation policy


Right of cancellation for consumers

(A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession).

Cancellation policy

Right of cancellation

You have the right to cancel this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the day the contract is concluded.

To exercise the right to cancel, you must inform us (ecolearn Inga-Lill Kuhne, Dr. Michael Marmann GbR, Erkrather Straße 401, 40231 Düsseldorf, Deutschland, Telefonnummer: +49 211 2486203-0, E-Mail-Adresse: info@ecolearn.de) of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, e-mail). You can use the attached sample cancellation form, but this is not mandatory.

To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period expires.

Consequences of cancellation

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment.

 

 

Sample cancellation form

(If you wish to cancel the contract, please complete and return this form).

To
ecolearn Inga-Lill Kuhne, Dr Michael Marmann GbR
Erkrather Street 401
40231 Düsseldorf, Germany
info@ecolearn.de

I/we (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
_______________________________________________________________________________________________
_______________________________________________________________________________________________

Ordered on _________________________________(*) / received on _________________________________(*)

Name des/der Verbraucher(s) _________________________________________________________________
Address of the consumer(s)
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________

Date: _________________________________

Signature of the consumer(s): ______________________________
(only for communication on paper)

(*) Delete as appropriate.

en_GB